Notify your team · Microsoft Teams

Bring agent approval alerts into Teams.

Use a Teams Workflow to post Stacksona Connect notices where your team already coordinates. Connect sends an alert to that destination; it does not read your Teams conversations.

For Microsoft 365 teams who handle approvals or shared inbox operations in Teams channels and want the alert to appear in their existing workflow.

Set it up

Create a Teams Workflow webhook

A Teams Workflow creates the receiving endpoint; Connect then validates and tests that generated URL.

  1. Select a team and channel

    Choose the Teams location that has the right reviewers. Check the channel’s access and retention expectations before sending operational notices there.

  2. Start from an incoming webhook workflow

    In Teams Workflows, choose an incoming webhook template for your channel or chat. Complete the trigger setup and copy the generated URL.

  3. Paste the workflow URL into Connect

    In the mailbox’s Notifications settings, add Microsoft Teams and paste the URL. Connect validates the supported workflow address when you save.

  4. Send a test and check Teams

    Use Connect’s test action. Open the chosen channel and verify that the card or message arrived before enabling it for day-to-day alerts.

Designed around the current Workflows path

Use a new Workflow endpoint for Teams.

Connect accepts supported Power Automate Workflows URLs. Older Office 365 Connector addresses are not supported. Some generated endpoints require an authentication method that Connect’s sender cannot provide, so let Connect validate and test the URL before depending on it.

Keep alerts useful and narrow

Teams gets a signal; Connect holds the message and decision.

A Teams post tells your reviewers that attention is needed and links them to the Connect item. They return to Connect to inspect a protected message or make an approval decision under the mailbox’s access controls.

A Teams Workflow can post notices but cannot approve them.

The Teams Workflow endpoint controls where Connect can post. Connect does not read Teams chat or accept an approval from the card. A reviewer follows the link and signs into Connect to inspect or decide the pending item.

Teams receives a notice; Connect retains the message content and approval record.

Compare the available integration paths
Questions people ask about Microsoft Teams

Teams Workflows and review behavior

Are old Office 365 Connector URLs supported?

No. Use the current Teams Workflows incoming webhook URL. Legacy Office 365 Connector endpoints are not supported by Connect.

Why does a Teams workflow URL fail?

The workflow may use an endpoint host or authentication mode Connect does not support. Generate a compatible incoming webhook workflow, then save and test that URL in Connect.

Can anyone in Teams approve the request from the card?

No. The post is a notification. Review the linked item and make the decision in Stacksona Connect.

Stacksona Connect

Send Connect alerts to a Teams channel

Build the Workflow for the right channel, paste its URL into Connect, and verify receipt with a test.

Open notifications