Send the right mailbox alert to a Google Chat space.
Connect can post a one-way alert to a Google Chat space through an incoming webhook. Your team gets a useful notification while the mailbox’s contents stay in Stacksona Connect.
For Google Workspace teams that use Chat spaces for operational handoffs and want a clear signal when an agent needs human attention.
Add an incoming webhook to a Chat space
Google Chat webhooks appear inside eligible Workspace spaces and may be controlled by an administrator.
Confirm Workspace support
Use a Google Workspace account and space where incoming webhooks are enabled. Your administrator may need to allow webhook apps for the organization.
Open the target space
In the Google Chat desktop app, open the space menu and choose Apps & integrations → Add webhooks.
Name and save the webhook
Give the webhook a name that identifies Stacksona Connect, save it, then open the webhook’s menu and copy its link.
Add the URL in Connect
Open mailbox Notifications, choose Google Chat, paste the webhook URL, and send a test. Verify the message appears in the intended space.
The webhook posts; it does not read the conversation.
Google Chat’s incoming webhook is a destination for messages. Connect uses it to publish alerts and receives no access to the space’s history or replies. Keep discussion and decisions in the tools your team already uses, and make the actual approval in Connect.
- Workspace edition and administrator settings can determine whether webhooks are available.
- Choose a space with the right reviewers and appropriate visibility.
- Treat the copied link as a secret and rotate it if exposed.
Give the owner a signal without copying the email.
Connect’s notification points your team to a pending action or mailbox event. The agent’s message content remains behind the mailbox’s own read and human-release controls.
- The owner email address remains a separate notification path.
- A successful test confirms the posted message reached the space.
- Chat destination capacity is shared with Slack, Teams, and Discord.
Google Workspace webhook availability
Can I use Google Chat with a personal Gmail account?
Incoming webhook availability is intended for eligible Google Workspace environments and may depend on administrator policy. Confirm the feature appears in the space’s Apps & integrations menu.
Does Stacksona Connect read Google Chat?
No. The integration uses a webhook to post into a space. It does not grant read access to Chat messages.
What should I do if the webhook URL is rejected?
Copy the link from the saved space webhook and ensure it has the Google Chat `chat.googleapis.com/v1/spaces/.../messages` form with its expected key and token parameters.
Bring Connect alerts into your Workspace
Create the space webhook and verify that Connect can post before using it for real notifications.
Open notifications