Let your Discord channel know when an agent needs you.
A Discord webhook can carry important Connect notices into a team channel. Choose a destination where the right person will see it, then verify the message with a test.
For small product teams, developer communities, and operators who coordinate in Discord and want the owner to see a Connect event quickly.
Create a webhook for the Discord channel
Discord’s server settings create a channel webhook with authority to post only at that destination.
Open the server settings
In the Discord server, open Server Settings → Integrations → Webhooks. Choose the server where the mailbox team coordinates.
Choose a channel for the notices
Create a webhook, give it a recognizable name, and select the channel that should receive Connect alerts. Avoid a public channel if the notices could expose internal operations.
Copy the webhook URL
Copy the Discord webhook address. Keep the URL private; it includes a token that allows posting to the selected channel.
Connect and test it
In Stacksona Connect, open the mailbox notification settings, choose Discord, paste the webhook URL, and send a test. Confirm the message landed in the channel you selected.
Discord receives a post from a channel webhook.
Connect sends a one-way notification to your selected Discord channel. It does not join your server as a bot, read channel messages, or grant an agent access to Discord conversations.
- The webhook controls where posts appear, so choose the channel carefully.
- Rotate the Discord URL in Connect if someone shares it accidentally.
- Use Connect itself to view message content and approve requests.
Keep attention in the channel; keep decisions in Connect.
A short alert is useful when the agent needs review or a protected message has arrived. Connect remains the system that shows the request and enforces who may release or approve it.
- The notification is a pointer, not a copy of the agent’s email.
- Your verified account email remains a separate alert destination.
- Discord has shared channel capacity with the other chat notification providers.
Discord channel setup and privacy
Do I need a Discord bot?
No. Create an incoming webhook in the channel’s server settings and add that webhook URL in Connect.
Can Discord users approve an email from the notification?
The notification directs the owner to Connect. It does not provide an approval button or authorize Discord users to act on the mailbox.
Why did the webhook URL fail?
Connect expects a canonical Discord webhook URL on `discord.com/api/webhooks/...` without query parameters. Copy the webhook URL directly from Discord.
Send the alert to the right Discord channel
Create a channel webhook, paste it into Connect, and verify the post before depending on it.
Open notifications